Important Email Changes

In response to the ongoing and growing cybersecurity threats worldwide, Microsoft will implement changes to how users access email on the Office 365 platform by the end of this calendar year. This change blocks connections to Office 365 from any device not updated to the latest software or not using the Outlook app.

If you currently access email by using the Outlook app from any of your devices, you will not be affected by this change. This change will also not affect email delivery through Microsoft Outlook and access to email via the browser (i.e., signon.stjohns.edu).

If you use the Apple Mail client or other device-specific, non-Microsoft client to connect to email, you may be affected by this change if your device is not updated to the latest software version (iOS or Android).

In preparation, the Office of Information Technology will preemptively implement these changes on Monday, December 19. This gives affected members of our community the ability to work with the IT team to resolve access issues prior to the University being closed for the holiday break.

If you are unsure if you are affected by this change, or need assistance installing the Microsoft Office app, please contact the IT Service Desk at 718-990-5000 or ithelp.stjohns.edu.

Please remember to be cautious when opening or responding to emails from users you do not know or recognize. Do not send any personal information, such as phone numbers, usernames, passwords, or social security numbers, via email. Do not click on any unfamiliar links; before entering any credentials online, double-check the website address to validate it is one you know.

We appreciate everyone’s diligence and support as we continue to work to ensure the security of the University’s systems and data.